All categories

Customer Support

Answer every customer question from one place, whether it came in by email, website chat, WhatsApp or social media.

Chatwoot

Help desk & live chat38kMIT (core)
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One inbox for website chat, email, WhatsApp, Instagram, Facebook and more.

Replaces Intercom, Zendesk, LiveChat

  • Hosted plan
  • Self-host
  • Some setup

FreeScout

Help desk & live chat4.6kAGPL-3.0

A shared email inbox so your team can answer support emails together.

Replaces Help Scout, Front

  • Self-host
  • Some setup

osTicket

Help desk & live chat4kGPL-2.0

A classic, reliable support ticket system.

Replaces Zendesk, Jira Service Management

  • Self-host
  • Some setup

Zammad

Help desk & live chat6kAGPL-3.0

Complete help desk with tickets, email, chat, phone and a knowledge base.

Replaces Zendesk, Freshdesk

  • Hosted plan
  • Self-host
  • Best with tech help